COVER
STORY
"Insider Threats: A Breach Too
Far"
By Kevin Johnson
Network attacks don’t always come
from the outside. Imagine an email sent from inside your network,
encrypted, compressed to the smallest possible size and sent to an
autoresponder half-way around the world; making the full trip, there and
back, in 27 seconds, unbeknownst to information owners. Got your
attention? Good; because, it’s not imagination. This and other
breaches and compromises to networks are occurring everyday in the
public, private, and government sectors. The dubious insiders perform
various attacks, to include: espionage, sabotage, introducing malware
and malicious code, stealing proprietary, intellectual, classified,
privacy act and financial data, and finally stealing authentication
credentials, allowing the perpetrator and their accomplices the ability
to continue system access unabated.
Corporate espionage, spying, can cost
companies millions of dollars per breach. In the first six months of
2009 alone, the data breach watch group, “Open Security Foundation”,
reported 242 incidents with over 6 million records affected; the
following is a sampling of the first 6 months:
- 2009-01-05, United States Library of
Congress
Human resources employee steals Social
Security Numbers (SSN) on at least 10 employees
(SSN)
[See Data Reference
Types Listed at the bottom]
- 2009-01-07, Indiana Department of
Workforce Development
Unspecified breach from 2008 compromises
unemployment payment cards (CCN)
- 2009-02-05, Fuddruckers
Keystroke logger on POS
equipment was used to obtain credit card information.
(CCN, NAA)
- 2009-02-13, Clayton County Sheriff's
Department (Georgia)
Department employee
suspected of stealing personal data of deputies
(SSN, NAA, MISC, MED,
DOB)
- 2009-02-18, John Hopkins Hospital,
Hospital Employee steals patients'
credit to obtain credit cards, goods, and loans
(SSN, NAA, DOB)
- 2009-02-06, Motorola
Motorola Enterprise Mobility Solutions
(aka Symbol) experienced vulnerability on their web site that
compromised personal information. (CCN, NAA)
2009-03-06, Federal Emergency Management
Agency (FEMA)
Stolen laptop contains names, Social
Security numbers, Dates of birth, addresses and phone numbers of about
50 people. (SSN, NAA, DOB)
2009-03-17, Shell Oil
69 Hacked website exposes 5900
customer’s names, addresses, email addresses and bank account details
(NAA, EMA, FIN)
- 2009-04-03, Town of Culpeper
Personal details of 7,845 taxpayers,
including names, addresses, Social Security Numbers posted on internet
(SSN, NAA)
- 2009-04-10, Borrego Springs Bank
Vavrinek (California)
Names and financial information
including account numbers and balances on stolen laptops (NAA, ACC,
FIN)
- 2009-05-04, Fulton County Board of
Registration and Elections (Georgia)
Discarded voter registration documents
expose 100000 names and Social Security numbers (SSN, NAA)
- 2009-05-05, East Burke Christian
Ministries (North Carolina)
Stolen laptop contains over
1,000 Social Security numbers (SSN)
- 2009-05-18, Anderson Kia of Boulder
(Colorado)
Defunct dealership exposes an unknown
number of customer’s names, addresses, driver’s licenses, financial
details and Social Security numbers (SSN, NAA, ACC, FIN)
- 2009-05-28, Sony Corporation of
America
Unauthorized copies of customer’s credit
cards were emailed to an outside account (CCN, NAA)
- 2009-06-03, State of Maine Office of
Information Technology
Social Security numbers and financial
information of 597 sent to incorrect recipients (SSN, FIN)
- 2009-06-14, Custom Coffee House (Rhode
Island)
Hackers access stores wireless network
and steal customer’s credit and debit card data (CCN)
- 2009-06-12, Charles Schwab & Co
Stolen hard drive contained client
names, Social Security numbers and account numbers (SSN, NAA, FIN)
- 2009-06-24, Oklahoma Commission for
Teachers Preparation
Stolen server (later
recovered) contains Social Security numbers
(SSN, NAA, EMA, MISC,
MED, ACC, DOB)
Whether it’s internal or external, no
industry is immune.
The 21st century is the next
jumping off point of the cyber age. In the last 20 to 30 years, since
the advent of personal computers, the Information Assurance (IA)
industry has all but eliminated the outside threat vector. It is true
nothing is 100 percent securable; however, with the appropriate
implementation of standards, baselines and adjudicated procedures,
preventing/mitigating the outside threat has become manageable. In most
instances of the reported outsider compromise; intrusions, data
breaches, malware, and malicious logic, it can be traced to
misconfigurations, un-patched software or firmware, security software
signatures not properly updated, weak passwords or passwords not
properly protected and finally un-secure user or privileged users
practices (caused by carelessness or lack of training). All of these
risks could have been prevented. The primary method of prevention is a
defense in depth strategy; managing security vulnerabilities by taking
into account “personnel, technology and operations.” It is a layering
tactic that allows network owners and managers to defend against most
any attack.
However, the insider threat is a very
different risk/threat vector. It’s made of people you trust, people you
give the keys to your most guarded secrets, not to mention they know
your network, naming conventions, where data is stored and a better than
decent idea about your backup schema and maintenance schedules. History
has shown your insider could be a disgruntled or unscrupulous worker, a
current or former employee, a contractor or even a privileged user, such
as a system administrator (SA). It can also be your everyday come to
work and do a great job employee. The circumstances of a moment can
change everything. In “Dark Reading’s” online magazine, a TechWeb
publication, it states:
“Researchers at the InfoSec 2009
Europe conference stopped passengers at a London train station and asked
what it would take to get them to give up their company’s sensitive
data. While 63 percent said they couldn’t be bribed, 37 percent said
they would sell out for incentives ranging from a hearty meal to $1.5
million.”
The insider threat is very real. The
motives are not always monetary; it could also be for political reasons,
power, prestige, or just plain old fashion revenge, jealousy, and envy.
Government agencies and the military are not the exception; in the past,
sensitive and classified information have been compromised:
Aldrich Ames – CIA:
CIA intelligence officer and his Colombian-born wife
Maria Del Rosario Casas Ames,
were arrested after a 10-month investigation, on charges of providing
highly classified information to the Soviet KGB and later, to its
successor, the Ministry of Security for the Russian Federation (MBRF)
over a nine-year period.
Brian Regan – Air Force/NRO:
Assigned to Signals Intelligence Applications Integration Office at NRO/USAF:
Signals Intelligence analysis. Attempted to spy for Iraq, Libya, and
the People's Republic of China (PRC); offered them military secrets for
$13 million. Found guilty of two counts of attempted espionage, related
to attempts to sell information to Iraq and China, and one count of
gathering national defense information. He was acquitted of attempting
to provide U.S. secrets to Libya.
Robert Hansen – FBI:
FBI Supervisory Special Agent who spied for the Soviet KGB/Russian SVR
against the United States for more than 20 years. He pleaded guilty to
15 counts of espionage in federal court. He was subsequently sentenced
to life in prison without parole. His activities have been described as
"possibly the worst intelligence disaster in US history".
Ana Montes – DIA:
Montes used her position as an intelligence officer and, subsequently, a
senior intelligence analyst to gather writings, documents, materials and
information, classified for reasons of national security, for unlawful
communication, delivery and transmission to the government of Cuba.
Montes first unmasked a U.S. intelligence officer to Cuba in May 1994,
and revealed the name of another U.S. agent in September 1996. She
betrayed two others in May 1997.
Lawrence Franklin – DIA:
Analyst at the Pentagon since 1979 in these offices: Office of the
Secretary of Defense, International Security Affairs, Office of Near
East and South Asia, Office of Northern Gulf Affairs, Iran Desk. He was
found guilty communicating classified US national defense information to
persons not entitled to receive that information; information used to
the injury of the United States or to the advantage of a foreign nation.
John Walker – Navy: Warrant Officer and communications specialist for the United States Navy
convicted for selling his services as a spy to the Soviet Union from
1968 to 1985. John Walker pleaded guilty to three counts of espionage.
He claimed that he had become an undercover informant for the thrill of
it, rather than for the money. He was sentenced to a life term in
federal prison, with eligibility for parole in ten years.
Harold James Nicholson – CIA:
GS-15 Operations Officer specializing in intelligence operations against
foreign intelligence services, including the intelligence services of
the USSR and later, the Russian Federation. Violation of Title 18,
United States Code Section 794(c) (conspiracy to commit espionage)
David Sheldon Boone – Army/NSA:
U.S. Army signals analyst who worked for the National Security Agency
and was convicted of espionage-related charges in 1999 related to his
sale of secret documents to the Soviet Union from 1988 to 1991. He is
currently serving a prison sentence of 24 years and four months.
As no industry is immune, their reliance
on electronic storage, processing and transferring of data has become an
easy target for the discontented or unscrupulous insider. During this
current period of downsizing and an economy perceived as “in a
recession” or worse, the impact of the insider threat could be at its
highest. The “Ponemon Institute”, “pre-eminent research center
dedicated to privacy, data protection and information security,” states
in their independent study, “Data Loss Risks During Downsizing: As
Employees Exit, so does Corporate Data (23 Feb 09)”:
- 59% of employees who leave or are
asked to leave are stealing company data
- 67% used their former company’s
confidential, sensitive or proprietary information to leverage a new job
- 68% are planning to use such
information as email list, contact list, and employee records that they
stole
The independent study’s statistics were
the result of 945 adult-aged participants surveyed who were laid off,
fired, or changed jobs in the last 12 months. The independent study
also found the most prevalent ways employees were stealing data:
61% - Actually took hardcopy files
53% - Downloaded data onto to a CD or
DVD
42% - Downloaded onto a USB memory Stick
38% - Sent documents as an email
attachment
35% - Did not delete data on home
computer
These are very high numbers to be sure,
but, more important these employees operated in a vacuum with little or
no oversight. Other thefts employees admitted include: downloads onto
other portable devices (28%), kept former employer’s computer (13%), and
downloaded data onto a Zip drive (3%).
The defense in depth strategy has vetted
processes and procedures; effectively addressing personnel, technology
and operations from both the inside as well as the outside threat
perspective while focusing the management of access via administrative,
technical and physical controls. The International Information Systems
Security Certification Consortium (ISC)², whom certifies information
security professionals and is considered the international gold standard
in information security, separates each type of access control by
categories (fig 1):
Fig
1.
|
ACCESS CONTROL EXAMPLES |
|
Controls |
Administrative |
Technical |
Physical |
|
Directive |
Policy |
Warning Banner |
Security Guard |
|
Deterrent |
Directives |
Violation
Report |
Beware of Dog |
|
Preventative |
User
Registration |
Passwords,
Tokens |
Fences,
Bollards |
|
Detective |
Report Reviews |
Audit Logs, IDS |
Sensors, CCTV |
|
Corrective |
Employee
Termination |
Connection
Management |
Fire
Extinguisher |
|
Recovery |
Disaster
Recovery Plan |
Backups |
Reconstruct,
Rebuild |
|
Compensating |
Supervision/
Job Rotation |
Keystroke
Logging |
Layered
Defenses |
The Ponemon Institute and (ISC)² share
common ground in combating the insider threat. Where the Ponemon
institute study deals directly with exiting employees (laid-off, fired,
and normal job changes); (ISC)² addresses the threat from a lifecycle
perspective, encompassing initial access, day-to-day operations, and the
exit interview. Each and every one of these categories is significant
and require due diligence and enforcement.
Although these are all fully vetted and
established standards, they may not all always apply to every
organization: large organizations - definitely, organizations dealing
with large amounts of data - certainly, organizations whose data is
sensitive and/or classified – absolutely! Smaller organizations who
store and access sensitive data should surely implement a defense
in-depth strategy. Information Technology (IT) threats do not
discriminate by the size of the organization; just as threats within an
enterprise do not discriminate by the number of networks connected. A
threat had by one can be a threat shared by all. Once these access
control categories are appropriately put in place, “managers of a
system, network or enterprise can exercise a directing or restraining
influence over the behavior, use, and content of each.”
Preventing the inside threat is a
dynamic process for a constantly changing Information Assurance (IA)
posture. The implementation of these controls compliment the numerous
directives governing the secure operation and management of the
enterprise architecture, Computer Network Defense (CND) and the fielding
and maintenance of IT capabilities. As such, an organization’s
personnel, technology and operations are all critical components of our
business processes. In business where people are our most important
asset, people unchecked are also our weakest link.
References:
Open Security Foundation (http://www.opensecurityfoundation.org/)
Dark Reading’s Online Magazine (http://www.darkreading.com/)
The Ponemon Institute (http://www.ponemon.org/)
International Information Systems
Security Certification Consortium (ISC)²
Handbook of Information Security
Management
Data Type Key:
ACC – Account Number
CCN – Credit Card
Number
DOB – Date of Birth
FIN – Financial
Information
MED – Medical
MISC – Miscellaneous
Compilation of data
NAA – Name and/or
Address
PPN – Private
Personal Information
SSN – Social Security
Number
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